About
We are committed to providing specialist palliative care, advice, support and respite to patients and their families living in Somerset and parts of neighbouring counties. Our care is available for ...
Yeovil Hospice - Reception
Scan me or visit www.sparkachange.org.uk/o/St-Margarets-Hospice-Care/opportunities/Yeovil-Hospice---Reception/53086 to join
Contact person
Summary
Our reception volunteers help operate the telephone system, receiving and transferring calls as well as welcoming patients and visitors.Detailed description
Our reception volunteers help operate the telephone system, receiving and transferring calls as well as welcoming patients and visitors and processing retail sales.
Based at our Yeovil hospice site, you will be part of our family of friendly receptionist volunteers, offering your support either weekly or fortnightly. Your support is needed at the following times:
- Weekdays (morning or afternoons)
- Fortnightly or Weekly
Available shifts
Wednesday 08:30-12:30 & 12:30-04:30
Friday 08:30-12:30
About you
You are able to empathise with and put patients and visitors at ease, as well as being confident at operating our telephone system and till for retail sales.
What we offer
- Volunteer induction training
- Reception training
- Volunteer refresher training every 3 years
- The opportunity to make a real difference
- Enhance your CV
We are looking for someone with the following skills:
- Demonstrates a high standard of communication and organisational skills.
- Is able to provide a warm welcome and excellent customer service.
- Is comfortable using IT equipment.
- Has the ability to stay calm and resolve situations efficiently.