We are committed to providing specialist palliative care, advice, support and respite to patients and their families living in Somerset and parts of neighbouring counties. Our care is available for ...
Supportive Care Volunteer
Practical details
Volunteering • Organisation role
Contact person
Volunteer Recruitment .
Provided
Requirements
#66765
Scan me or visit www.sparkachange.org.uk/o/St-Margarets-Hospice-Care/opportunities/Supportive-Care-Volunteer/66765 to join
Providing one-to-one telephone support to patients and their close family members, mindful that the role is to provide support, not counselling.
- Actively listen and empathically help explore thoughts and feelings around the emotional, physical and practical issues surrounding a palliative diagnosis
- Introduce discussions around planning ahead, helping individuals consider what is important by identifying their wishes
- Work within boundaries to ensure safety of yourself and those you support
- Provide a summary of each call using an agreed e-mail format
- Alert the Supportive Care Co-ordinator should support move beyond the remit of the volunteer role and/or any difficulties experienced during a call
- Maintain confidentiality in accordance with St Margaret’s confidentiality policy
- Actively participate in team meetings, training and supervision.
Related to
About St Margarets Hospice Care
We are committed to providing specialist palliative care, advice, support and respite to patients and their families living in Somerset and parts of neighbouring counties. Our care is available for those who have a terminal or life-limiting illness, for example cancer, motor neurone disease and chronic lung disease.
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