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Spark iT

Spark iT

Non-profit

About

At Spark iT, our Digital Champions provide assistance to people in their local area, helping those who are digitally excluded to get online. They provide assistance with entry-level tasks such as ...

HealthSocial justiceEducation
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Digital Champion

Organisation role · 2–4 hrs/Week
Flexible location
TrainingSocial mediaIT
HealthSocial justiceEducation
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Spark iT
#50624
Scan me or visit www.sparkachange.org.uk/o/Spark-iT/opportunities/Digital-Champion/50624 to join

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Summary

Make a difference to a neighbour's quality of life by supporting them to get online.

Detailed description

123,000 people across Somerset are digitally excluded - this typically means they need help with most basic online functions, including turning on and using their device to search the internet. Digital Champions work 1:1 or in hub centres with people from their local area to improve their knowledge, confidence and independence online; this is a role where you will truly make a difference.


As well as the great feeling that comes from helping your neighbours, our Digital Champions have access to a free suite of optional training, with much of it certificated or digitally badged, ready for your CV. You will receive a DBS check free of charge, and be involved in a volunteering role that helps you to develop real-world experience in supporting others.


Main tasks:   

  • Meeting with people in your community and enabling them to access different devices (on Android, Windows and IOS) and use appropriate tools and apps.  
  • Helping build confidence and improve self-esteem when using digital technologies.  
  • Keeping a good record of any work done.

  

Essential Skills:   

  • Ability to empathise  
  • Friendly and supportive   
  • Excellent listener  
  • Caring and patient  
  • Flexible and reliable  
  • Good verbal and written communication  
  • Approachable and non-judgmental  
  • Able to engage with all age groups  
  • Positive attitude   
  • Have a good understanding of digital technology and able to use multiple gadgets to include laptops, tablets, smart phones and voice-enabled technology  
What volunteers need😇 Disclosure and Barring Service

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support
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About Spark iT

At Spark iT, our Digital Champions provide assistance to people in their local area, helping those who are digitally excluded to get online. They provide assistance with entry-level tasks such as setting up devices, accessing and searching the internet, sending emails, and downloading apps. Our Digital Champions work one-to-one with neighbours, or at local hubs, depending on their preference.