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IT Technician/Engineer - Volunteer

IT Technician/Engineer - Volunteer

Organisation role · Flexible hours
Taunton, Somerset, England, United Kingdom
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Mindline Somerset
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Provide effective IT support

Detailed description

Volunteer Role Information

Role: IT Technician/Engineer

Project: Core

Supervisor: Jon Thackeray – MiS manager to be assigned

Location: Working from home/Mind Offices – Taunton Base

Hours required: As available

Main Purpose of role: Assist with IT provision in Mind in Somerset

Key Tasks: User support, training

Documentation, including Policies and Procedures

IT Governance including Cyber Security

Starters/leavers, including pc update/refurbishment and configuration

Network management including WANS< LANS, and WiFi

Project work e.g. expansion, upgrades, extensions etc.

IT Strategy formulation

3rd Party Supplier liaison and management

Responsibilities to Staff and Volunteers: Provide effective IT support

Person Specification

Essential: Demonstrable existing IT knowledge/experience beyond user level

Understanding of the need for record keeping

Analytic abilities

Ability to clearly support and communicate complex concepts to a range of staff/volunteers

Willingness to learn (including independently) to extend their knowledge

Desirable: An interest in governance and standards

Mathematics/statistics skills at higher education level

What volunteers need😇 Disclosure and Barring Service

What we will provide to volunteers

💸 Reimbursement of costs

Getting there

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About Mindline Somerset

Mind in Somerset is an independent charity that has been formed from the merger, in October 2018, of Mind in Taunton and West Somerset and South Somerset Mind. The result is a charity able to deliver services for the whole of Somerset and to provide specific services to areas in adjoining counties.