Member Support at Frome service point

Join the team of volunteers who support members in Frome. Training will be given.

You need to be OK with figures and good with people.

You don't need any special know-how about banking or finance.

You may find yourself helping with form-filling, or going through a budget.

In order to get up to speed and be a useful member of the volunteer team you need to be available on two Saturdays most months. You could do more than this, and once you have a clearer idea of how our credit union works, other roles open up to you as well (for example, responding from home to calls to our Helpline).

Join us. Share the satisfaction.

We make a difference: one of our volunteers said: “It’s a real privilege to be part of someone’s saving milestones – the first £50, £100, or even £1000 as they build their rainy-day fund or save for something special. But I just don’t have words to describe the boost I got from seeing someone who started with a crisis loan now borrowing for a planned trip ‘down under’ to see family for the first time in many years.”  

Sometimes we help in a crisis, for example: a distressed member needed a loan quickly to pay a vet up-front for their dog to be sedated and gashes caused by barbed wire stitched up. Volunteers rallied round and the injury was soon treated.

We help the local economy: members borrow for transport to get to work (from car repairs, to getting a motorcycle). And although we don’t give business loans, we’ve helped many self-employed members with the costs of training, materials or tools.

MCCU loan interest stays in the area, and in years where we have a surplus we share some of it amongst members as a dividend on savings and a rebate on interest paid. Contrast this with interest on credit cards or bank loans that leaves the area to cover corporate overheads or pay shareholders.