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Frome Charity Shop Assistant

Frome Charity Shop Assistant

Organisation role · 2–4 hrs/Week
Stony Street, Frome, BA11 1BU, United Kingdom
Animal welfare
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Bath Cats and Dogs Home
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Contact person

Hayley CrymbleAsk Hayley a question


Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home.

Detailed description

The Role

Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.

Key activities could include:

  • Assisting and serving customers on the till.
  • Providing excellent customer service on the shop floor.
  • Creating attractive displays & assisting with the visual merchandising of the shop.
  • Receiving donations from the public & promoting our Gift Aid scheme.
  • Assisting with the processing of donated stock. Including sorting, steaming, and hanging of items.
  • Other daily tasks including cleaning, tidying, dusting, and hoovering.

About You

You will be a motivated and enthusiastic individual with a love for animals. Good communication and customer care skills are the key to a successful charity shop so the ability to work as part of a team and with the general public is desirable.

There is a manual handling element to the role so this should be considered on application. 

The hours are flexible although we ask for a regular commitment of a few hours a week. Our volunteer requirement in the Frome shop is Wednesdays, Fridays and weekends.



What We Can Offer

Volunteering is a great opportunity to meet like-minded people and learn new skills. You may be looking to build your confidence or keep yourself busy with meaningful work, or perhaps learn valuable skills and gain experience within the retail sector to boost your CV. There are many positives to volunteering in one of our charity shops.


Full, in store training will be provided. All that we ask is that you are eager to learn and have a positive attitude. 

Getting there

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About Bath Cats and Dogs Home

Bath Cats and Dogs Home is committed to the welfare of companion animals; to rescue, rehabilitate and re-home pets who are unwanted and far too often neglected or mistreated and to promote responsible pet ownership through education.