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The vision of the charity is to provide a high level of care and re-habilitation to all distressed, neglected, poorly treated animals either directly within our own facility or through working with ...

Animal welfare
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Reception & Administration Volunteer

3–9 hrs/wk
BA4 6TG, Shepton Mallet, Somerset, England, United Kingdom
AdministrationReceptionistSocial contact
Animal welfare
This volunteering opportunity is expired2 spots left.
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#43672
Scan me or visit www.sparkachange.org.uk/o/happy-landingsorguk/opportunities/Reception--Administration-Volunteer/43672 to join

Summary

Join our team of reception and administration volunteers and be at the heart of the rescue and rehoming work at Happy Landings Animal Shelter

Detailed description

    Reception and Admin Volunteer

 

Aim of volunteering role: To be the first point of contact to members of the public looking to re-home or relinquish an animal, animal boarding enquiries and all other general enquiries that come in via telephone, email, or in person. You will also be providing support with general administration tasks for the shelter.

 

Tasks:

·      To be friendly and efficient at handling enquiries with all

our service users- first impressions count!

·      To assist the staff team with any general administration  

·      To carry out tasks and handle enquiries as instructed, in

line with all the charity’s current guidelines

·      To follow all instruction and training given including

Health & Safety, Covid – Safe Practices and GDPR

 

Time commitment: A minimum of one session per week either Wednesdays or Thursdays 10am-1pm, or Fridays, Saturdays or Sundays 1-4pm. Due to this role being essential to the functioning of the charity, you will be expected to be punctual and reliable.

 

Where: Happy Landings Animal Shelter, Pye Hill, Pylle, Shepton Mallet, Somerset, BA4 6TG.

Transport needed: Due to the location of the centre, volunteers need a means of transport, as there are no close public transport links to the shelter

 

What you need to have:

·      This role has a minimum age of 18

·      Interest in the animal charity work of Happy Landings

Animal Shelter

·      A friendly personality and due to the nature of the

charity, the ability to remain calm and collected when

helping distressed and non - judgmental with service

users e.g., animal relinquishment

·      An understanding of the need for privacy and

confidentiality

·      A good level of computer literacy and an organised

approach   

·      Flexibility, willingness to be trained and the ability to

follow instruction

 

Benefits to you:

·      You will have that lovely warm feeling of knowing you are

directly helping animals in need

·      You will be part of a welcoming family of staff and

volunteers

·      You will be given training and support on all aspects of

the role

·      You are eligible for a volunteer reference after three

months volunteering

 



Getting there

About Happy Landings Animal Shelter

The vision of the charity is to provide a high level of care and re-habilitation to all distressed, neglected, poorly treated animals either directly within our own facility or through working with other species-specific charities.
This volunteering opportunity is expired2 spots left.
Share opportunity