Administrative Support Volunteer

The Admin Support Volunteer plays a key role in helping Somerset Bus Partnership with organisational tasks, communication, and coordination. You'll be supporting our management team, local bus user groups, and wider network with administrative assistance that helps us achieve our mission.

📝Key Responsibilities

• General Office Support: Assist with data entry, document management, filing, and help preparing materials for meetings or events
• Communication: Respond to emails or phone enquiries and pass on messages to the Management Team, bus user groups, bus champions and partners
• Record Keeping: Maintain and update key records, such as the volunteer database, membership database, email contacts etc.
• Correspondence: Draft and send out emails, letters, agendas, and simple reports as required
• Optional: Attend bus stalls to gain hands-on experience or provide support
• Ad Hoc Tasks: Provide occasional support for events, fundraising admin, research tasks, or project coordination

As the organisations grows or depending on volunteers time commitments this role may be carried out by more than one person.

🧠 Skills & Qualities We’re Looking For

• Basic IT skills: Comfortable with Word, Excel, email and simple database tasks
• Good communicator: Friendly and professional via phone or email
• Organised and reliable: Able to manage your time and follow up on tasks independently
• Attention to detail: Accurate and careful with documents and records
• Team player: Willing to support the wider team and get stuck in when needed

⏰ Time Commitment

• Flexible and remote—can be done mostly from home
• Estimated: 2–4 hours per week, depending on your availability
• Occasional need to support key events or meetings

🌍 Location

Remote and flexible – most tasks can be done from home with occasional local engagement if desired.

It would also be helpful if you could attend one of our bus stalls to gain insight into the advocacy work we do.

🎁 Benefits to You

• Be part of a friendly, committed team improving transport in Somerset
• Build your CV with real admin experience in a community organisation
• Develop communication and organisational skills
• Gain insight into how local transport advocacy works
• Make a positive difference in your local area

💡 Support & Training

• Full guidance will be provided
• Templates and systems already in place to help you succeed
• Friendly support from Management Team and other volunteers

📧 Interested in helping behind the scenes?

• We’d love to hear from you.