Administrative assistant volunteer

Volunteer Community Learning Courses Admin Assistant 💻

Are you organised, comfortable using a computer and keen to make a difference in your local community? We’d love to hear from you!

At Heads Up Somerset, we’re passionate about supporting people and helping them feel more connected to their community. Our Community Learning Courses give people opportunities to learn, develop new skills and meet others.

We’re looking for a friendly, reliable volunteer to support our Community Learning Manager with the administration that helps keep these courses running smoothly.

If you enjoy keeping things organised, helping behind the scenes and being part of a supportive team, this could be the perfect volunteering opportunity for you!

📝 What will you be doing?

You’ll work alongside our Community Learning Manager, helping with a variety of administrative tasks, which may include:

• Entering information from course enrolment forms onto our systems.
• Contacting course participants with information about their courses.
• Helping with general administration to support the smooth running of our community learning programme.
• Following the guidance and training provided on health and safety, confidentiality, data protection (GDPR) and safeguarding.

You’ll receive support and guidance with your tasks, and your contribution will help ensure that participants have a positive experience from the moment they sign up.

🕒 When can you help?

Time commitment: Flexible

We understand that everyone has different commitments, so we’re happy to discuss a volunteering arrangement that works for you. Our office is open Monday to Wednesday from 9am to 4pm.

📍 Where will you be volunteering?

Heads Up Somerset

Upper Breach

South Horrington

Wells, Somerset

BA5 3QG

💛 What are we looking for?

You could be just the person we’re looking for if you:

• Are aged 18 or over.
• Have an interest in the work of Heads Up Somerset and supporting our local community.
• Feel comfortable using a computer and carrying out general IT tasks.
• Understand the importance of keeping personal and confidential information safe.
• Have some experience of general administration, whether through paid work or volunteering.
• Are flexible, organised and happy to follow instructions.

You don’t need to know everything already. A positive attitude, a willingness to learn and a desire to help are just as important as your experience!

🌟 What’s in it for you?

Volunteering is a wonderful way to use your skills to support a local charity, meet new people and be part of something worthwhile.

As a volunteer, you’ll:

• Enjoy knowing that your time and skills are helping Heads Up Somerset make a positive difference in the community.
• Become part of our friendly, welcoming and supportive team of staff and fellow volunteers.
• Have the opportunity to request a volunteer reference after three months of consecutive volunteering.

Your work behind the scenes will help make our community learning courses possible and support people to access new opportunities.

🤝 How to get involved

Interested? We’d love to hear from you!

Simply get in touch and tell us a little about yourself and why you’d like to volunteer with Heads Up Somerset. We can then have an informal chat, talk through the role and answer any questions you may have.

Join our team and help us make a difference, one small task at a time! 💛